If you can access to more than one online product, you add the following products to the first one by means of the Add a product option of the “My account” menu. You will benefit from two powerful features:
- one single login: once you have login to your first product, you can access to all other products by mean of the “Products” menu entries;
- interaction among data banks: search parameters used when launching a search on one dictionary (in "Search" mode) are shared by all other products you may access to: you have just to select another product from the “Products” menu in order to automatically display the result of the same search.

This features is also available if you have a multi-user access with IP address authorization.

Have you come across a problem with an elexico.com product?

Send us an e-mail to the following address: support@elexico.com providing the following information:
• the title of the dictionary
• the serial number of the product (the code containing 16 letters and numbers)
• the platform used (Windows, Macintosh or Linux)
• the operating system used (type, version and eventual system pack installed)
• the browser used (type and version) in case your problem is related to an online version
• the software version number (that can be found within the full description od the product) in case your problem is related to a product downloaded from this website
• the type of medium in case your problem is related to a cd-rom or dvd purchased in a bookstore
• a detailed description of the type of malfunction, attaching a screen dump of any error messages shown and the content of the file.log if indicated.