ONLINE versus DOWNLOADABLE IN 7 POINTS

1) In order to access the online version you must take out an annual subscription.
2) The search engine and database are located on a server and used online by means of the user's browser from a personal or tablet computer.
3) An ideal solution for anyone constantly connected to the Internet.
4) Individual users gain access by means of a username and password.
5) Institutions and companies can take out a multi-user subscription and they access through the authorization of the IP number of the network.

6) Subscribers to more than one product can benefit from the total interaction of the databases. » Find out more
7) Eventual software and database updates are included in the subscription fee.

» READ THE REQUIREMENTS FOR USING EACH VERSION

1) In order to use the downloadable version you must purchase a licence to use it.
2) The software is downloaded, installed on the user’s computer and activated online. » Find out more
3) After activation, consultation is possible without connecting to the Internet.
4) The software is multiplatform and works in Windows, Macintosh and Linux environments. » Find out more

5) The licence purchased by the user has no expiry date.
6) Each licence enables three activations on three different systems.
7) If the computer is changed or the system is reset, the licence may be deactivated and then retrieved on a different system.

FAQ

I've purchased the renewal of my online subscription, but I still receive your reminder and the expiry date in the MyAccount menu has not changed.

I have not received any confirmation e-mail from eLexico.com following a registration

I cannot download a product. What can I do?

Which is better: an online dictionary or a downloadable dictionary?

I have display problems with an online dictionary under Internet Explorer

» Find out more

Have you come across a problem with an elexico.com product?

Send us an e-mail to the following address: support@elexico.com providing the following information:
• the title of the dictionary
• the serial number of the product (the code containing 16 letters and numbers)
• the platform used (Windows, Macintosh or Linux)
• the operating system used (type, version and eventual system pack installed)
• the browser used (type and version) in case your problem is related to an online version
• the software version number (that can be found within the full description od the product) in case your problem is related to a product downloaded from this website
• the type of medium in case your problem is related to a cd-rom or dvd purchased in a bookstore
• a detailed description of the type of malfunction, attaching a screen dump of any error messages shown and the content of the file.log if indicated.